April 15, 2024
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Being a fast-growing business backed by Venture Funds, the company started to face a lot of challenges like the ones listed.
To address the above Business challenges, Zivoke proposed the solutions.
We are showing few positive impacts that Zivoke's solution brought to the client's business.
Being a fast-growing business backed by Venture Funds, the company started to face a lot of challenges like the ones listed.
Difficulties in managing Multiple Variations of their Single Product
Lack of robustness in existing CRM application to handle multiple 3rd party integrations.
Lack of Key Business Insights due to absence of integration between existing ERP and other applications
Lack of Key Business Insights due to absence of integration between existing ERP and other applications
Lack of Key Business Insights due to absence of integration between existing ERP and other applications
To address the above Business challenges, Zivoke proposed the solutions.
Configured a new state-of-the-art architecture that supported Quote to Order on the Salesforce platform. Simplified the existing SKU to accommodate multiple variations. Migrated to Steelbrick CPQ (Configure-Price-Quote) Tool to help In-Flight Quotes and Renewal. Migrated data from existing tool to Steelbrick to support Subscriptions and Renewal Forecasting. Integrated Salesforce with Existing Marketing Automation Tools, Partner Management, Payment Processing and Netsuite ERP.
The End to End Implementation took few weeks to complete.
We are showing few positive impacts that Zivoke’s solution brought to the client’s business.
South African Federation for Mental Health
Stefanie Poô - Business Development Director
We enjoyed working with Zivoke, as they took both our need and available budget into consideration. The team is very quick to respond to questions and queries and is very helpful, even with questions beyond the project scope.
Ohio Foundation
Bill Spiker - President
The Zivoke team was responsive and knowledgeable. They cared about meeting our needs and were a pleasure to work with. They communicated the costs and scope accurately and we felt 100% satisfied. We would recommend them without hesitation and feel we now have a valuable Salesforce resource for future needs.
Tourism London
Karen Dowhan - Director of Conventions
Manjunath from Zivoke was very friendly and helpful on the first few minutes of my initial call. He made me feel that I was important and assured that he could help with my Salesforce exporting and answered all of my questions. He and his team provided excellent customer service and surpassed our expectations. There was a lot of manual importing that his team needed to do. I would highly recommend Zivoke.
Cheng & Tsui
Judy Campbell - Head of Sales & Marketing
We had an excellent experience working with Zivoke. The problem faced was inheriting a highly underutilized, poorly set up CRM and an untrained team doing their best to use a structure that did not reflect our sales process. Zivoke listened intently to our long list of needs, put forth a very detailed proposal responding to those needs. Then they worked with us to restructure SF in a more user-friendly and productive way, The training they offered was excellent and customized to our needs. I highly recommend them.
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