February 6, 2026 No Comments
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At Zivoke, we empower enterprises with expert Salesforce strategy, implementation, and managed services to accelerate your CRM success and drive measurable business growth.
Trusted by growth-minded teams across industries. Certified experts, clear SLAs and measurable outcomes.
Whether you’re just getting started or need to scale and optimize your Salesforce ecosystem, we cover the full spectrum of services.
Whether you’re just getting started or need to scale and optimize your Salesforce ecosystem, we cover the full spectrum of services.
From legacy systems or fragmented data stores, we migrate, clean, and structure your data into Salesforce to ensure accuracy and readiness.
We deploy Salesforce CRM, Service Cloud, or Experience Cloud with best-practice configuration, ensuring you go live fast with minimal disruption.
We connect Salesforce with your ERP, marketing automation, data lakes, or third-party systems to break silos and create seamless data flow.
We analyse your business processes, define the right Salesforce roadmap, and guide you on platform choices to maximise ROI, adoption, and outcomes.
Zivoke specialises in the four key aspects that transform the way you engage with customers, service teams, and communities, at scale
Ongoing administration, development, monitoring, and optimisation of your Salesforce org to keep you efficient and future-ready.
Streamline your sales, pipeline, and forecasting with a purpose-designed CRM built on Salesforce.
Equip your service teams with tools for fast case resolution, omni-channel engagement, and real-time insights.
Create branded, secure digital communities for customers, partners, or employees to engage, self-serve, and collaborate.
Certified Salesforce professionals with deep cross-industry experience
Flexible engagement models to suit your business needs
Proven methodology that significantly reduces risk and accelerates ROI.
Comprehensive full-lifecycle services: from strategy all the way through support.
We hold leading Salesforce certifications and partner credentials, guaranteeing you access to current best practices and authorised expertise.
Hear directly from businesses that have transformed their Salesforce ecosystem with Zivoke.
South African Federation for Mental Health
Stefanie Poô - Business Development Director
We enjoyed working with Zivoke, as they took both our need and available budget into consideration. The team is very quick to respond to questions and queries and is very helpful, even with questions beyond the project scope.
Ohio Foundation
Bill Spiker - President
The Zivoke team was responsive and knowledgeable. They cared about meeting our needs and were a pleasure to work with. They communicated the costs and scope accurately and we felt 100% satisfied. We would recommend them without hesitation and feel we now have a valuable Salesforce resource for future needs.
Tourism London
Karen Dowhan - Director of Conventions
Manjunath from Zivoke was very friendly and helpful on the first few minutes of my initial call. He made me feel that I was important and assured that he could help with my Salesforce exporting and answered all of my questions. He and his team provided excellent customer service and surpassed our expectations. There was a lot of manual importing that his team needed to do. I would highly recommend Zivoke.
Cheng & Tsui
Judy Campbell - Head of Sales & Marketing
We had an excellent experience working with Zivoke. The problem faced was inheriting a highly underutilized, poorly set up CRM and an untrained team doing their best to use a structure that did not reflect our sales process. Zivoke listened intently to our long list of needs, put forth a very detailed proposal responding to those needs. Then they worked with us to restructure SF in a more user-friendly and productive way, The training they offered was excellent and customized to our needs. I highly recommend them.
Stay ahead with practical articles, guides, and thought leadership on Salesforce strategy, implementation, and optimisation.
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Let’s discuss how Zivoke can help you implement, integrate or optimise your Salesforce ecosystem for lasting value.
Our skilled Salesforce consultants are available to address your most complex projects.
A Salesforce Managed Services Provider (MSP) offers ongoing support, administration, and strategic guidance for your Salesforce platform. Zivoke fits in by becoming your extended Salesforce team, handling everything from user support to proactive system improvements, ensuring your CRM grows with your business.
Zivoke offers deep Salesforce expertise, fast response times, flexible plans, and a dedicated team that understands your business. We don't just fix issues—we optimize, innovate, and evolve your Salesforce org to deliver long-term value.
Zivoke’s Managed Services focus on keeping your Salesforce environment running smoothly and aligned with your business objectives. Core services include: Administrative support, Bug fixes & change requests, Development support, System monitoring & health checks, Integration support, Release & version support
Zivoke delivers consistent value by going beyond basic issue resolution. We proactively monitor your org, suggest improvements, and align Salesforce features with your business goals. Our team works as an extension of yours handling admin tasks, supporting users, managing technical debt, and ensuring your system evolves as you grow. With structured SLAs and a dedicated support model, you always know what to expect and can plan ahead confidently.
Absolutely. Whether you're a startup or enterprise, in healthcare, finance, manufacturing, or SaaS—our services are fully customizable to your size, goals, and tech stack.
We offer: Administrative support, Functional support (flows, reports, etc.), Development support (APEX, LWC), Integration monitoring, Health checks, and performance reviews, Strategic consulting
Yes, we offer flexible support models including 24/7 coverage depending on your plan. Our global team ensures round-the-clock assistance for critical issues and production support.
We offer guaranteed SLAs based on issue priority. Typical response times range from 15 minutes (critical) to 24 hours (low priority). You get a dedicated team and ticketing system for efficient tracking and resolution.
Our onboarding includes: Initial discovery and org audit, Defining priorities and goals, Setting up access and tools, Assigning your dedicated support team, Creating your custom service roadmap All of this is done in under 2 weeks.
We eliminate the need to hire and train full-time admins or developers. Our subscription-based model reduces overhead, while delivering expert support, faster resolutions, and proactive system improvements that save you time and money.