Salesforce Managed Support

Zivoke being a top Salesforce Managed Service Provider (MSP) provides ongoing support and optimization services for businesses utilizing Salesforce to maximize their investment to ensure smooth operations.

We offer expertise in Salesforce Enhancements, Optimization, migration to Lightning services, Implementation and Integration support.

We believe in Democratizing On-demand Support.
You can reach us through any the major communication
channels available for assistance.
Pick and Choose On-Demand Support Model
From timely Administrative Tasks to Development & Bug Fixes, Data Migration
and Data Management to End User Training. Customers get to choose between
different Support Models.
app-developmentCreated with Sketch.
Support By the Hour
Facing an issue which needs to be acted upon immediately? Have a bespoke requirement? Quick Hourly billing model would be the best Fit.
discussionCreated with Sketch.
Tickets based Support
Integrate your billing Tool which ours or Route the tickets you want us to work on. Ticket based support would be the right fit.
communicationCreated with Sketch.?
Fixed Monthly Support
This could be for Change Management to daily Administration. Besides, our Monthly Support would work out lot lesser than a Permanent Hire.

Zivoke by the Numbers

1 +
Projects completed
1 %
customer satisfaction
1 /10
appexchange rating
1 *
rating in upcity
1 +
hours of manual efforts saved

Salesforce Managed Support

Salesforce Strategic planning

Building a Salesforce Org encompasses a range of activities, from executive goal setting workshops to business process reviews. Team Zivoke helps assisting in every step of the way, starting from roadmapping and all the way to achieving long-term value.

Salesforce optimization

As your Business grows and evolves, your Salesforce needs to evolve too. If you have been using Salesforce for a while, you might have accumulated technical debt, unused features, duplicate records, non insightful reports and thus missed opportunities. Zivoke assists in streamlining evolved business processes to achieve greater harmony.

Salesforce Ongoing enhancements

All the different Business Units keep scaling in an Organization, need for ongoing feature requests and changes keep arising. Zivoke takes them as either full fledged projects or tasks based projects. Ongoing Enhancements are an Integral part of Zivoke's Salesforce Managed Support Services.

Salesforce Technical experts and industry specialists

Although your admin may be great, they can't be expected to be an expert in every aspect of Salesforce. Our team of Salesforce experts, as well as other technology specialists, can provide technical expertise that are necessary to help your team thrive and succeed.

Salesforce Lightning Migration

Moving to Salesforce Lightning does not need to be a daunting and massive undertaking. With our managed support services, you have the flexibility to keep the transition either small or undertake a full-scale business transformation. You can choose how the migration impacts your organization, and all the stakeholders will be kept updated every step of the way..

Salesforce Integration updates and support

Why wait for updates when you can have real-time synchronization at your fingertips? Our team can assist you with a range of services, including integration monitoring, troubleshooting, custom API integrations, and more.

Salesforce Marketing Automation

Devise and develop great user experiences for both your potential and existing customers. Zivoke's marketing automation specialists can assist you with Salesforce Marketing Cloud and Account Engagement (previously called Pardot).

Salesforce Development Operations

By leveraging Salesforce devops best practices, you can boost productivity and eliminate unnecessary overhead. Our Salesforce devops maturity model can help you navigate the various stages of crawl, walk, and run, and enable you to achieve optimal results for your entire Org.

Salesforce Analytics, reports and dashboards

With just a click of a button, you can obtain a comprehensive bird's eye-view of your business. Team Zivoke can develop custom reports and dashboards tailored specifically to your business needs, enabling you to view the metrics that matter the most to your organization. Dashboards would be built for users under different Business Units, Territories and Hierarchies..

We Redefine and Enable your Business to Reach More Customers

We’d provide you with best of brains and the most refreshing support. Being a fast-growing
company, we grow only if we make you successful.


Salesforce Managed Support is a service that provides ongoing management and maintenance of Salesforce, with access to a team of certified experts to assist with technical issues, configuration, customization, and best practices

Our Salesforce Managed Services provide expertise, proactive support, and customization to optimize your Salesforce platform and improve business outcomes.

Salesforce supports customers through various channels such as online resources, community forums, customer support agents, and personalized support services to help them address their issues, improve their platform usage, and achieve their business objectives.

To choose the right Salesforce service for your business, consider your business needs, budget, and goals, and research various Salesforce service providers to compare their services, expertise, and reputation.