Salesforce
Solutions for
Nonprofits and
NGOs

Zivoke helps mission-driven organizations modernize fundraising, programs and operations on Salesforce Nonprofit Cloud and NPSP.
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Existing Clients? Access Your Portal
Log in to manage your projects, track support requests and access detailed reports.
Who this is for
Built for Mission-Driven
Nonprofits
Zivoke works with advocacy organizations, environmental groups, community nonprofits and international NGOs that rely on Salesforce to run fundraising, programs and impact reporting.
  • Advocacy and civil liberties organizations
  • Environmental and climate nonprofits
  • Food systems and community development groups
  • Youth development and education nonprofits
  • Mental health and social services organizations
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Nonprofit SALESFORCE USE CASES
How Nonprofit Use
Salesforce with Zivoke
Salesforce Nonprofit Cloud and NPSP become your single source of truth for donors, programs, volunteers and beneficiaries.
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Fundraising & Development

Donation pipelines, pledges, recurring gifts, campaigns, and major donor portfolios with real-time dashboards.

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Grants & Institutional Giving

Centralized tracking of opportunities, proposals, awards, reporting deadlines, and restricted funds.

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Programs & Impact Management

Enrollment tracking, services delivered, outcomes measurement, and impact metrics for beneficiaries and communities.

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Volunteer & Community Engagement

Volunteer profiles, availability, assignments, hours tracking, and communication journeys.

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Events & Campaign Management

Event registration and ticketing integrations, attendance tracking, follow-ups, and multi-channel engagement.

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Nonprofit Cloud & NPSP Implementation

Implementation or re-implementation with data models, automation, and security aligned to mission and teams.

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Salesforce Optimization & Health Checks

Legacy org cleanup, simplified page layouts, automation fixes, and improved reports and dashboards.

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Salesforce Integrations

Integration with donation platforms, payment processors, email marketing, event tools, accounting systems, and data warehouses.

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Managed Salesforce Support & Training

Ongoing admin support, enhancements, release management, and role-based training for internal teams.

WHY Nonprofit CHOOSE ZIVOKE
Non-Profits and Zivoke
Nonprofits need a Salesforce partner who understands the realities of fundraising, grants, and program delivery—not just the technology. Zivoke brings nonprofit-specific Salesforce expertise, aligns delivery with fiscal years and governance structures, and builds integrated systems that maintain data quality while supporting long-term growth.

Nonprofit-Focused Expertise

Fundraising, grants, programs

Integrated & Governed Systems

Clean, connected, secure data

Long-Term Partnership Model

Projects plus ongoing support

Salesforce Services for Nonprofit
Salesforce services
Zivoke offers a focused set of Salesforce services designed specifically for higher education institutions.
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Salesforce Nonprofit Cloud
Implementation
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Fundraising & Donor CRM
Customization
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Program, Case & Grants
Management Solutions
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Data Migration from Legacy
Systems
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Integrations with Finance,
Marketing & Grant Tools
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Managed Salesforce Support
& Enhancements
Security, Privacy & Trust
Data Security & Compliance for Nonprofits
Zivoke understands the sensitivity of donor, beneficiary, and program data. Our Salesforce solutions are built with strong role-based access controls, secure data handling practices, audit-ready reporting, and compliance with nonprofit governance standards, ensuring organizations can operate confidently, securely, and transparently on Salesforce.
Ongoing Support for Mission-Driven Organizations
Long-Term Salesforce Support for Nonprofits
We understand the importance of data privacy and compliance in higher education. Zivoke follows industry best practices to ensure: Secure access controls and role-based permissions Compliance with institutional data governance standards Audit-friendly reporting and documentation Reliable uptime and support processes This ensures universities can confidently manage student, alumni and institutional data on Salesforce.
Schedule a Free Nonprofit Salesforce Consultation
Talk to a Salesforce expert who understands nonprofit fundraising, grants, programs, and impact reporting. Get clear guidance tailored to your mission, team size, and budget.

Salesforce for Non-Profit Organizations

We understand Nonprofits in and out! Most of our Nonprofit customers come through referral.
SALESFORCE SERVICE CLOUD​

Fundraising and Engagement

Attract new donors and interact with your supporters effectively. Automated email notifications for seamless communication.

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Relationship Management

Record every interaction to gain a comprehensive understanding of your organization's contacts.

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Grants and Program Management

Coordinate programs, support grantees and analyze trends to enhance outcomes.

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Outcomes and Impact

Go beyond data collection to measure the impact of programs for funders and stakeholders.

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Case Management

NPSP helps nonprofits by tracking client interactions and case workflows.

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Strategic Planning

Align your technology with your organization's mission and program model.

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Data Integration

Eliminate data silos to generate insightful reports and dashboards.

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Customer Support

Access a team of technology experts for assistance when needed.

Advantages of Salesforce Solutions
For Nonprofits​

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Focus on Your Mission

Streamline and automate processes to reduce manual work, saving time and funds for advancing your mission, aiding beneficiaries and making a difference.

SALESFORCE SERVICE CLOUD​

Increase Fundraising

Engage donors with personalized communications to build stronger relationships and thriving supporter communities. Facilitate easy donation payments through donors' preferred methods.

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Boost Your Impact

Manage resources effectively to deliver greater impact. Gain new insights into your work and beneficiaries' progress. Demonstrate successes more impactfully to support every grant application and raise your profile.

Nonprofit industry solutions with Salesforce CRM​

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Fundraising & Payment Processes

Create compelling, personalized giving pages tailored to donor preferences for self-service. Facilitate seamless donor payments through preferred methods, all efficiently managed within Salesforce. Enhance your fundraising efforts with adaptable and convenient solutions.

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Streamlined Beneficiary Management

Effortlessly monitor and support beneficiaries, enhancing tracking and effectiveness. Zivoke helps you gain deeper insights into beneficiary progress, with tangible evidence showcasing your program's impact. Improve resource allocation and ensure timely interventions for better outcomes.

SALESFORCE SERVICE CLOUD​

Donor Relationship Management

Cultivate lasting, fruitful relationships with donors, supporters and partners. Access wide range of available tools for managing donation lifecycle, from pledges to payments, including automated recurring donations. Seamlessly coordinate every donation campaign, from landing pages to small initiatives and event management, all from one centralized platform.

SALESFORCE MANAGED SUPPORT

Advanced Marketing Automation

Drive targeted marketing campaigns aligned with fundraising goals using Marketing Cloud. Leverage data-driven segmentation and personalized messaging crafted through Journey Builder flows, triggered by specific actions and timed for optimal impact.

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Enhance Fund Accounting Capabilities

Efficiently track and manage designated funds directly within your Salesforce platform. Seamlessly integrate with various accounting systems or transition to native Salesforce solutions such as Sage, QuickBooks, Xero, etc.

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Centralized Program Management

Transform your fundraising, donation and distribution processes with Salesforce and the Nonprofit Success Pack (NPSP) at its core. Zivoke being a trusted global partner of Salesforce.org, we are equipped to fully leverage this robust platform.

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Optimize with Salesforce.org NPSP

Integrate tools like donation platforms, event management and email campaign management with Salesforce. This ensures optimized data consumption, resulting in a unified platform that provides a comprehensive 360-degree view of donors and their activities, enhancing your operational efficiency and insight into donor interactions.

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Grant Management

Extend and enhance your Salesforce CRM to facilitate grant solicitation, management and reporting. Improve submission quality with tailored eligibility validations, automate funding review and payment processes and generate comprehensive funding reports and real-time snapshots.

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Efficient Event & Volunteer Management

Simplify event registration, payment processing and attendance tracking, while effectively managing volunteer availability, skills and experience. Manage multiple events on a single platform.

Frequently Asked Questions

Does Zivoke work with the new Salesforce Nonprofit Cloud or just NPSP?
We support both. Whether you are maintaining an existing NPSP instance or migrating to the new industry-specific Nonprofit Cloud, our team is certified in both architectures.
Can you work with both our development and program teams?
Zivoke facilitates workshops and designs solutions that serve fundraising, programs and finance.​
Do you support Salesforce Nonprofit Cloud and NPSP?
Zivoke implements and optimizes Nonprofit Cloud and NPSP, including fundraising, program management and volunteer features.​
Can you migrate us from spreadsheets or another CRM into Salesforce?
Team Zivoke has immense experience with data migration from legacy CRMs, donation tools and spreadsheets, including de-duplication and data quality improvements.​
Can you help us apply for the Salesforce Power of Us (10 free licenses)?
Yes. We guide new nonprofits through the eligibility process to secure their license grants.
Do you offer post-implementation support for small teams?
Yes. We offer flexible managed service packages designed for nonprofits that may not have a full-time Salesforce Admin and can be as low as 20 hours per month