June 6, 2025 No Comments
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As a Salesforce Partner, Zivoke empowers businesses to unlock the full potential of the Salesforce platform—driving innovation, streamlining operations and delivering exceptional customer experiences.
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At Zivoke, we’re more than just a Leading Salesforce Managed Services Partner—we’re your strategic ally in driving business success through the power of Salesforce. Our team of certified Salesforce experts empower organizations to transform operations, accelerate growth and deliver seamless customer experiences.
Our team of certified Salesforce consultants, architects and developers bring hands-on expertise across Sales Cloud, Service Cloud, Marketing Cloud, CPQ, Field Service, Experience Cloud and more.
From Salesforce Managed Support to implementation and customization to integration, automation and support—we provide comprehensive Salesforce services tailored to your needs.
We specialize in vertical-specific Salesforce solutions for industries such as Healthcare, Finance, Manufacturing, Retail, Education and Nonprofits, ensuring faster time-to-value.
Salesforce Managed Services and Consulting Partner
Streamline your sales, service and marketing processes with intelligent automation using Flows and Apex.
We integrate Salesforce with ERPs, marketing platforms, EHRs, payment systems and other tools using APIs and middleware like MuleSoft or Zapier.
We help businesses upgrade to Salesforce Lightning or build branded portals using Experience Cloud to enhance partner, employee, or customer engagement.
We audit your Salesforce environment to identify inefficiencies, security risks and technical debt—then optimize for maximum performance.
Whether it’s a new setup or a platform revamp, we build tailored Salesforce instances that are scalable, secure, and easy to adopt.
Leave the day-to-day admin tasks to us—data management, user support, custom workflows, and report building are handled proactively.
South African Federation for Mental Health
Stefanie Poô - Business Development Director
We enjoyed working with Zivoke, as they took both our need and available budget into consideration. The team is very quick to respond to questions and queries and is very helpful, even with questions beyond the project scope.
Ohio Foundation
Bill Spiker - President
The Zivoke team was responsive and knowledgeable. They cared about meeting our needs and were a pleasure to work with. They communicated the costs and scope accurately and we felt 100% satisfied. We would recommend them without hesitation and feel we now have a valuable Salesforce resource for future needs.
Tourism London
Karen Dowhan - Director of Conventions
Manjunath from Zivoke was very friendly and helpful on the first few minutes of my initial call. He made me feel that I was important and assured that he could help with my Salesforce exporting and answered all of my questions. He and his team provided excellent customer service and surpassed our expectations. There was a lot of manual importing that his team needed to do. I would highly recommend Zivoke.
Cheng & Tsui
Judy Campbell - Head of Sales & Marketing
We had an excellent experience working with Zivoke. The problem faced was inheriting a highly underutilized, poorly set up CRM and an untrained team doing their best to use a structure that did not reflect our sales process. Zivoke listened intently to our long list of needs, put forth a very detailed proposal responding to those needs. Then they worked with us to restructure SF in a more user-friendly and productive way, The training they offered was excellent and customized to our needs. I highly recommend them.
Our Salesforce Managed Support includes: *24x7 admin and technical support, *Workflow automation and customization, *User training and documentation, *Integration with third-party tools, *Data security and compliance checks, *Regular health audits and performance optimization
Hiring a full-time Salesforce admin is costly and may not offer the range of expertise needed across Sales Cloud, Service Cloud, Marketing Cloud, etc. As a Salesforce Manages Support Partner, Zivoke provides access to a full team of certified professionals—at a fraction of the cost.
We begin with a free consultation and Salesforce health check. From there, we define a support plan based on your business needs—whether hourly, monthly retainer, or dedicated support. Once agreed, we assign a dedicated success manager and get started immediately.
Salesforce Managed Support is an ongoing service model where certified Salesforce experts handle the administration, optimization, and maintenance of your Salesforce CRM. It includes user support, system enhancements, performance tuning, automation, and strategic consulting—so your team can focus on core business goals.
Absolutely. As your Salesforce Partner, we offer: *Hourly support (pay-as-you-go) *Monthly retainer plans *Dedicated admin or developer support *No long-term contract commitments
Yes. As a Salesforce Partner, we specialize in optimizing underutilized Salesforce orgs. Our Salesforce Managed Support includes system audits, performance tuning, cleanup of technical debt and revamping workflows to align your CRM with business goals.
Absolutely. Our Salesforce Managed Services cover integration with ERPs, payment systems, EHRs, marketing platforms, accounting software and more. We use tools like MuleSoft, Zapier, Boomi and native Salesforce APIs to build seamless workflows.
We offer both. As a full-service Salesforce Consulting Partner, our Managed Support includes: Declarative admin tasks (Flows, reports, users) Apex and Lightning Web Component (LWC) development API and custom integration logic Visualforce enhancements Release management and sandbox handling
Yes! As a Salesforce Partner, we provide end-to-end support across: *Sales Cloud *Service Cloud *Marketing Cloud *Experience Cloud (Communities) *CPQ and Field Service *Custom apps on Salesforce Platform
Not at all. Our Salesforce Managed Services are tailored for businesses of all sizes—from startups needing flexible hourly support to mid-market and enterprise clients requiring round-the-clock coverage and strategic oversight.
Working with a certified Salesforce Partner like Zivoke ensures you get expert guidance, faster issue resolution, and best-practice implementation. As a trusted partner, we align your CRM with business outcomes—delivering cost-effective support and long-term platform success.
Simply contact us to schedule your free Salesforce consultation. We’ll evaluate your CRM environment, recommend the right support model, and get started with onboarding quickly—ensuring minimal downtime and maximum value. If you are new to Salesforce or still evaluating it, we can consult your requirements and clearly inform you on the right Salesforce edition for you. Guide you all the way from purchase to customization.
Yes. As a certified Salesforce Partner, our team has deep expertise in complex modules like: Salesforce CPQ for quote-to-cash automation Field Service Lightning for service teams Experience Cloud for building self-service portals or partner communities These are fully included in our Managed Support offerings based on your plan.
With Zivoke, you don’t need to maintain a full in-house Salesforce team. Our Salesforce Managed Services provide access to experienced resources on-demand—cutting down overhead, reducing downtime, and improving CRM ROI over time.
Our Salesforce Managed Support team offers SLAs with rapid response times. Depending on the severity and support package, we typically respond within 15 to 20 mins—with proactive issue resolution and 24x7 monitoring available as well.
Learn how we can Digitally Transform your Business
Contact UsNEW YORK (CORPORATE OFFICE) 447 Broadway, 2nd FL #198 New York, NY 10013
+1 (347) 254 7642