Salesforce Support & Managed Services Provider
Your business processes and goals align with industry best practices.
Salesforce Support & Managed Services Provider
Your business processes and goals align with industry best practices.
Your are just 2 minutes away from a great salesforce service
Zivoke by the numbers
170+
Completed Projects
98.2%
Satisfied Customers
Top 1%
Salesforce Support Provider
5 Star
Perfect Star Rating
WHAT WE DO?
We help transform your business digitally. Certified end-to-end Salesforce partners.
Salesforce Support Services
Ensure smooth Salesforce operations with our proactive support. We handle everything from admin tasks to bug fixes and performance optimization. Get timely help for issues, change requests, and ongoing enhancements.
Managed Services for Salesforce
Our Managed Services model provides ongoing support and strategic guidance. We act as your extended team, handling user management, reports, automation updates, integrations, and continuous improvements.
Salesforce Integration Support
We manage, monitor, and maintain your integrations with platforms like SAP, Netsuite, and Marketing Automation tools using APIs, Mulesoft, Boomi, and others. Avoid breakdowns and ensure seamless data flows.
User Training & Adoption Support
Boost productivity with user training, onboarding support, and customized documentation. We help your teams make the most of Salesforce with hands-on assistance and regular training refreshers.
Health Monitoring & Optimization
Stay ahead of performance issues with continuous system monitoring, health checks, and usage analysis. We identify risks, clean up technical debt, and ensure your org remains high-performing and scalable.
Admin & Development Assistance
Get flexible support for admin needs and on-demand development tasks. From custom objects to flows, APEX fixes, and LWC adjustments, we cover it all, without needing a full-time in-house team.
Client testimonials
South African Federation for Mental Health
Stefanie Poô - Business Development Director
We enjoyed working with Zivoke, as they took both our need and available budget into consideration. The team is very quick to respond to questions and queries and is very helpful, even with questions beyond the project scope.
Ohio Foundation
Bill Spiker - President
The Zivoke team was responsive and knowledgeable. They cared about meeting our needs and were a pleasure to work with. They communicated the costs and scope accurately and we felt 100% satisfied. We would recommend them without hesitation and feel we now have a valuable Salesforce resource for future needs.
Tourism London
Karen Dowhan - Director of Conventions
Manjunath from Zivoke was very friendly and helpful on the first few minutes of my initial call. He made me feel that I was important and assured that he could help with my Salesforce exporting and answered all of my questions. He and his team provided excellent customer service and surpassed our expectations. There was a lot of manual importing that his team needed to do. I would highly recommend Zivoke.
Cheng & Tsui
Judy Campbell - Head of Sales & Marketing
We had an excellent experience working with Zivoke. The problem faced was inheriting a highly underutilized, poorly set up CRM and an untrained team doing their best to use a structure that did not reflect our sales process. Zivoke listened intently to our long list of needs, put forth a very detailed proposal responding to those needs. Then they worked with us to restructure SF in a more user-friendly and productive way, The training they offered was excellent and customized to our needs. I highly recommend them.
Our clients
Your business is unique and
so is our Salesforce support service.
Need Support Guidance?
Not sure what Salesforce support you need? Whether it's admin help or ongoing management, we’ll guide you. Contact us today.
Fix Salesforce Issues
Using Salesforce but facing problems? We’ll review, adjust, and optimize it to match your current goals and needs.
Just Getting Started?
New to Salesforce? We’ll help you set things up, manage users, and get the most from your investment.
Have a Custom Request?
Want a custom feature, app, or automation? Share your idea and we’ll bring it to life on any Salesforce cloud.
Our journal
Here are the latest Salesforce news from our blog that got the most attention.
Frequently asked questions
A Salesforce Managed Services Provider (MSP) offers ongoing support, administration, and strategic guidance for your Salesforce platform. Zivoke fits in by becoming your extended Salesforce team, handling everything from user support to proactive system improvements, ensuring your CRM grows with your business.
Zivoke offers deep Salesforce expertise, fast response times, flexible plans, and a dedicated team that understands your business. We don't just fix issues—we optimize, innovate, and evolve your Salesforce org to deliver long-term value.
Zivoke’s Managed Services focus on keeping your Salesforce environment running smoothly and aligned with your business objectives. Core services include: Administrative support, Bug fixes & change requests, Development support, System monitoring & health checks, Integration support, Release & version support
Zivoke delivers consistent value by going beyond basic issue resolution. We proactively monitor your org, suggest improvements, and align Salesforce features with your business goals. Our team works as an extension of yours handling admin tasks, supporting users, managing technical debt, and ensuring your system evolves as you grow. With structured SLAs and a dedicated support model, you always know what to expect and can plan ahead confidently.
Absolutely. Whether you're a startup or enterprise, in healthcare, finance, manufacturing, or SaaS—our services are fully customizable to your size, goals, and tech stack.
We offer: Administrative support, Functional support (flows, reports, etc.), Development support (APEX, LWC), Integration monitoring, Health checks, and performance reviews, Strategic consulting
Yes, we offer flexible support models including 24/7 coverage depending on your plan. Our global team ensures round-the-clock assistance for critical issues and production support.
We offer guaranteed SLAs based on issue priority. Typical response times range from 15 minutes (critical) to 24 hours (low priority). You get a dedicated team and ticketing system for efficient tracking and resolution.
Our onboarding includes: Initial discovery and org audit, Defining priorities and goals, Setting up access and tools, Assigning your dedicated support team, Creating your custom service roadmap All of this is done in under 2 weeks.
We eliminate the need to hire and train full-time admins or developers. Our subscription-based model reduces overhead, while delivering expert support, faster resolutions, and proactive system improvements that save you time and money.
See why other Business teams choose Zivoke
Learn how we can Digitally Transform your Business
Contact UsServices
- Salesforce Support
- Salesforce Marketing Cloud
- Salesforce Consulting
- Salesforce Development
- Salesforce Implementation
- Salesforce Integration
- Pardot Implementation
- Mulesoft Consulting
- Salesforce Partners
- Pardot Support
Solutions
- Nonprofit Salesforce
- FMCG Salesforce
- Salesforce Audit & Optimization
Get In Touch
NEW YORK (CORPORATE OFFICE)
447 Broadway, 2nd FL #198 New York, NY 10013
+1 (347) 254 7642
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